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Blog: Sending Emails


1/10/15 3:36 pm by admin

Last modified:
1/10/15 3:43 pm by admin


Hi everyone.

Today Im going to talk about sending emails from your cPanel if you are hosting with us. 

So lets start with the basics. You have set-up your email account already and want to use it. If you are going to be using it with an email app or using SMTP in anyway it is highly advisable to use SSL.

So your mail settings would be:

Username: Your Email address
Password: Use the email account’s password.
Incoming Server:
  • IMAP Port: 993
  • POP3 Port: 995
Outgoing Server:
  • SMTP Port: 465

Authentication is required for IMAP, POP3, and SMTP. 

All major email providers such as Hotmail and Gmail require authentication when sending emails. We do to.  By that I mean you are required to give our email server your emails username and password each time an email is sent. That makes sure it is you and only you sending an email from your email address. Without it your email won\\\\\\\'t be sent and even if were you managed to send an email, the email would automatically be rejected at the other end. Hotmail and Gmail would reject the email completely. It wouldnt even make it to the spam folder.

If you are using a PHP application to send emails you may be required to give some extra details. 

Helo or ehlo - These are both hidden bits in an email message. If you are asked to choose one of these choose ehlo. And if you are requested to give a value to ehlo, enter your domain name without the www.

That should be all that is required in your email app but there is another recommended step to make sure emails are not placed into the spam folder.

SPF: This stands for Sender Permitted Form and gives your email more credibility with the email server you are sending to. In other words your email is less likely to end up in the spam folder.

Setting this up on your account is fairly simple.

1.In your hosting control panel on the main menu under emails go to Email Authentication.

2. Under SPF, click the Enable button if its not enabled.

3. Next under Include List (include) add 

4. At the bottom of the page click update.

What that does is include our mail-server on your domain name. Pretty simple yes? Please note if you are note hosting with us, this will not work.

If you have any questions open a support ticket and have a great day.